CARE LOCHABER COMMUNITY CAR SCHEME

 

OUR PURPOSE

Is to provide a service that can support social interaction for all those living in the Lochaber area who have difficulty accessing public transport through ill health, isolation and mobility problems.

PLEASE NOTE Care Lochaber Community Car Scheme is not intended to be used in place of buses, hospital transport or taxis if you are able to use these facilities.

All our drivers are volunteers who give their time freely to providing a sustainable service within the community of Lochaber.

 

OUR AIM  

To provide a reliable service at an affordable cost, thus allowing clients to maintain a level of independence and feel less isolated within the community.

.Frequently asked questions

1.     Question -  Am I eligible to use the car scheme?

Answer – The Car Scheme provides transport throughout the Lochaber area for those who have no other means of transport and who have difficulty accessing public transport because of ill health, injury or mobility issues..

If you would like further information on eligibility or to register as a client or book a journey please call the Car Scheme office between the hours of:

                               10.00- 2.00 Monday to Friday

 

2.    Question – What can I use the Car Scheme service for?

Answer -  for any social outing, e.g.  hairdressers, opticians, lunch clubs, care home visits, library, bank, health centre appointments and much more.

 

3.     Question – How do I contact the Car Scheme?

     Answer - You can call the Car Scheme office (01397 701222) between the hours     of 10.00 and 2.00 Monday to Friday to make a booking or a cancellation.  Please give as much information as possible.

 Please book your journey 48 hours prior to the appointment time.  Unfortunately we cannot guarantee a journey at short notice and we cannot organise a journey for the same day.

  Please Note: Journeys can only be booked through the Car Scheme office and not the volunteer drivers.

4.    Question – How much does it cost to use the Car Scheme?

 Answer - You pay your fare to the driver who will work out the cost of your journey by the miles you have travelled with him/her.

Journeys up to 8 miles cost £4.00 and go up as the mileage increases.   You will receive further information when you register to use the Car Scheme.


5.    Question – How do I register to become a client?

 

Answer - Just call the Car Scheme office on 01397 701222, between the hours of 10.00 and 2.00 Monday to Friday.  You will be asked a few simple questions which will enable us to meet your specific requirements.

 

6.    Question – Can I register for a member of my family?

 

  Answer – Many of our clients are frail and require members of their family to make bookings on their behalf.

 

 

THE COMMUNITY CAR SCHEME IS FUNDED 2015/16  BY THE HIGHLAND COUNCIL AND THE ROBERTSON TRUST,  THE MOFFAT CHARITABLE TRUST